What is Founder Sport Group's return policy?

Outside of performance issues with the garment, you can return non-decorated items for credit up to 30 days from the invoice date. Contact us or click here for a return authorization. There is a 15% restocking fee for most orders, and you cover the shipping back to us. If we make an error on your order, fill out a return authorization or contact us at 888-871-0990. We will arrange shipping back to us for replacement.

Does Founder Sport Group offer screen printing?

Founder Sport Group has a team of established artists who work on-site daily to bring your vision to life in our state-of-the-art printing department. If you are a Founder Sport Group customer and have an account with us, feel free to send questions or orders to [email protected]. Our turnaround time is approximately two weeks from art approval, but it may be longer during busy periods, depending on capacity.

I would like to download images. How can I do this?

Dealers can download images for stock products from the Equipment Room, found under My Account.


May I purchase directly from Founder Sport Group?

Absolutely. Our most popular Badger and Alleson styles are available on this site for purchase with a credit card.

Do decorated garments qualify for free shipping?

Free shipping is based on the garment cost, before decoration charges.

What is a Purchase Order (PO)?

A purchase order is a reference number that you assign to the order. It helps you, and us, keep track of orders. We require a PO for web orders. If you do not have a PO, we recommend that you use the date to remember when you placed the order.

Does Founder Sport Group have a sample policy?

Yes, we offer one piece per size and color at a 40% discount. Please do not use samples as part of a customer order, as this limits our ability to provide them. Samples are meant to be displayed between multiple customers. To order samples, please contact your Sales Rep.

Does Founder Sport Group charge a handling fee?

Yes. Orders $50 or less will incur a $5 handling fee. Samples are excluded.

When is my credit card processed?

When you check out, the funds will be reserved on your credit card. The day after your order ships, the funds will be transferred from your account to Founder Sport Group. If you have back orders, you will not be charged for those items until they ship.

Can I cancel an order?

At Founder Sport Group, we work hard to get your order out to you quickly. As soon as we confirm an order, our warehouse folks are picking, folding, packing and shipping so no changes can be made. If you need additional items, we will be happy to ship them in a new order. If any of the items in your order are no longer needed, you are welcome to fill a return authorization form and we'll process a return once the items are shipped back to us. Restocking fees may apply. Please note, closeout sales are final, and are not eligible for returns.

Will I receive an order confirmation?

Yes. We send email verification when we receive your order, once we confirm your order, and once an order ships with tracking information. Sometimes emails are incorrectly entered or not entered on the order. If you do not receive an email, please give customer service a call at (888) 871-0990.


We always strive to be in-stock, so we carry over seven million items in inventory at all times. In the event we sell out, our website will allow you to place a backorder. We will email you with tracking information once it ships.


Do you still offer different colored stitching?

Yes, we do. You can add stitching to qualifying items by clicking on the "DECORATION" button under the sizing grid in our product pages - allowing you to enter our new Stock Builder to customize your garment as desired. Alternatively, you can call us at 888-871-0990 or email [email protected] to place a custom order.

Founder Fundamentals

What is the Founder Sport Group In-Stock Guarantee?

Due to ongoing issues with certain fabric suppliers, we are pausing our in stock guarantee. We remain focused on getting reliable inventory on performance basics. Thank you for your understanding. The In-Stock Guarantee will be re-instated as soon as possible. Any coupons already issued are still valid.

What items are covered by the In-Stock Guarantee?

Badger Items covered by the In-Stock Guarantee are items numbered 412000, 410300, 410400, 410700, 416000, 410200, 416400, 411600, 212000, 210200, 210400, 210700 - in select colors: White, Navy, Red, Graphite, Royal and Black. They are noted by the In-Stock icon. The In-Stock Guarantee applies to confirmed, blank, non-stocking orders only. It excludes booking orders, decorated orders and distributor warehouse orders. Top styles must be placed on back-order due to stockout. Top styles placed on backorder to ship an order complete do not qualify.

How do I claim my In-Stock discount?

Founder Sport Group will monitor backorders of our top six styles. When you backorder a top style due to lack of inventory, we will email a code you can apply for 10% off a future web order. For web orders, we will send a code to the customer-provided email address. For all other orders, we'll send codes to the e-mail address associated with the order. 10% off codes are valid for one-time use, up to a maximum discount of $100, to be redeemed for the product portion of web orders before we apply freight and decoration charges. For EDI customers, we will automatically apply a discount to your next order, up to $100 maximum. Call (888) 871-0990 for further information or to ask any questions.

What is the Founder Sport Group Lifetime Performance Guarantee™?

The Founder Sport Group Lifetime Performance Guarantee™ is our commitment to standing behind the quality and performance of our apparel. If you aren't completely satisfied with the quality or performance of your Badger or Alleson item, return it to us for replacement.

What is covered by the Lifetime Performance Guarantee™?

If you aren't completely satisfied with the quality or performance of your Badger Sportswear item as it existed at the time you bought it, or resulting from every day use, it's covered. However common sense does apply. If the product is lost or stolen, chewed up by the dog, or if our clothing has stayed the same size (but you haven't), that would not be covered. Our Guarantee fully covers the quality and performance of the garment itself with normal wear and tear. It does not apply to any modifications made to the garment (for example, screen printing, decorations, embroidery and the like), by anyone other than Badger, as this is out of our control.

How do I get a replacement product under the Lifetime Performance Guarantee™?

Simply call Founder Sport Group at (888)-871-0990 from 8AM-6PM EST. We will help identify the size, style and color of the garment and will fill out the return form for you. We may request a photo snapshot to help our improvement efforts and identify the problem. You only cover shipping to us; we will pay to ship the replacement to you. If a particular style is no longer available, we will find a comparable garment.

What is the Founder Sport Shipping program?

Founder Sport now offers FREE freight on orders $200 or more for Stock, Chromagear 5-day and Chromagear Custom Sublimation order types. Stock orders over $200 before printing, taxes and/or fees ship free to arrive in three business days or less (free ground for Alaska, Hawaii, and Puerto Rico). For ship and backorders, the initial shipment will ship free, and backorders will be combined for 1 additional free shipment.
Chromagear 5-Day and Chromagear Custom Sublimation orders $200 or more ship free ground.
For the purpose of shipping, Stock, Chromagear 5-Day and Chromagear Custom Sublimation are three separate order types.
Expedited, per box rates are available for order types above $200 and above; and flat rates are available for order types below $200. Please see your Founder Sport Group Rep for more information.

What is a confirmed order?

Orders with an approved payment method and available inventory are confirmed. You should receive an email once we confirm your order.

Customer Setup

How do I become a Founder Sport Group dealer?

Please visit our Become a Dealer page and fill out an application. Founder Sport Group dealers are businesses with retail storefronts or decorating operations.

How do I get set-up for terms?

We work with a number of third-party banks to be able to offer terms to our customers. Simply indicate you are interested in your account activation. If you are already set up as a customer and would like to add terms, just give our customer service folks a call at (888) 871-0990 from 8AM-6PM EST.


Will my order ship today?

Stock orders that have an approved payment method, available inventory and are placed by 4PM EST will ship the same day. Please see your order history for status and tracking information. Please see our custom sublimation and decoration page for up to date lead times.

Does Founder Sport Group offer free freight?

Founder Sport now offers FREE freight on orders $200 or more for Stock, Chromagear 5-day and Chromagear Custom Sublimation order types. Qualifying Stock orders ship to arrive in 3 days or less to the contiguous US. Qualifying Chromagear 5-day and Chromagear Custom Sublimation ship free Ground
For the purpose of shipping, Stock, Chromagear 5-Day and Chromagear Custom Sublimation are three separate order types.

Custom Sublimation

What options for customer sublimation does Founder Sport offer?

Founder Sport offers several different custom sublimation options. FLASH 2 Day Tech tees are full garment sublimation—the front and back of a shirt are sublimated at the same time. Flash delivers value pricing and rapid, 2-day ship out with design options in Tees, sleeveless and tanks. Flash may be ordered at the ProSphere website.
Chromagear 5-Day is top quality cut and sew sublimation – each piece of the shirt is sublimated before sewing. Quick-turn Tees and V-necks are offered year-round, Volleyball and Basketball uniforms are offered in season. 5-Tech Tees may be ordered on this website, or on our legacy Alleson website.
Alleson Chromagear custom sublimated uniforms deliver the most sports, styles, colors and designs in the industry, with a 15-day standard ship-out time. Alleson Chromagear may be ordered on our legacy Alleson website.
Badger Chromagear custom sublimated performance wear brings top-quality custom sublimation to clubs, organizations and businesses, with a 15-day standard ship-out time. Badger Chromagear may be ordered on this website.
Garb Athletics delivers premium, handcrafted custom uniforms and sideline gear with unlimited decoration--custom sub, tackle twill, embroidery—all for 1 simple price. The experts at Garb Athletics will create the exact garment you and your team want.
ProSphere cut and sew sublimation may be ordered at the ProSphere website. Best-selling styles and designs will be transitioned into Badger Chromagear over time.

What is the difference between Badger Chromagear and Alleson Chromagear?

Both Badger Chromagear and Alleson Chromagear are top-quality cut-and sew sublimation. Alleson is specifically designed for on-field uniforms--silhouettes, cuts, designs and placements are developed with the athlete in mind. Badger Chromagear is designed as sideline, fanwear, and performance gear and has styles and designs more appropriate for clubs, organizations, and businesses.

What are lead times for Founder Sport custom sublimation options?

Our latest lead times are posted at Standard lead times to ship-out are:
Flash 2 Day Tech Tee: 2 business days
Chromagear 5-day Tech Tees: 5 business days
Alleson Chromagear and Badger Chromagear: 15 business days
Garb Handcrafted Custom: 3 – 4 weeks

Is there a minimum order size for Custom Sublimation?

Chromagear 5-Day, Alleson Chromagear, Badger Chromagear and Garb Athletic has 6-piece minimum, waived for fill-ins. Flash 2 day Tech Tees have no minimum.

What is the freight program for custom sublimation?

Founder Sport now offers FREE ground freight on orders $200 or more for Chromagear 5-day and Chromagear Custom Sublimation order types. Expedited rates, and flat rates for orders less than $200, are available at checkout.
Flash and Garb are not part of the free shipping program.