What is the Founder Sport Group In-Stock Guarantee?
Due to ongoing issues with certain fabric suppliers, we are pausing our in stock guarantee. We remain focused on getting reliable inventory on performance basics. Thank you for your understanding. The In-Stock Guarantee will be re-instated as soon as possible. Any coupons already issued are still valid.
What items are covered by the In-Stock Guarantee?
Badger Items covered by the In-Stock Guarantee are items numbered 412000, 410300, 410400, 410700, 416000, 410200, 416400, 411600, 212000, 210200, 210400, 210700 - in select colors: White, Navy, Red, Graphite, Royal and Black. They are noted by the In-Stock icon. The In-Stock Guarantee applies to confirmed, blank, non-stocking orders only. It excludes booking orders, decorated orders and distributor warehouse orders. Top styles must be placed on back-order due to stockout. Top styles placed on backorder to ship an order complete do not qualify.
How do I claim my In-Stock discount?
Founder Sport Group will monitor backorders of our top six styles. When you backorder a top style due to lack of inventory, we will email a code you can apply for 10% off a future web order. For web orders, we will send a code to the customer-provided email address. For all other orders, we'll send codes to the e-mail address associated with the order. 10% off codes are valid for one-time use, up to a maximum discount of $100, to be redeemed for the product portion of web orders before we apply freight and decoration charges. For EDI customers, we will automatically apply a discount to your next order, up to $100 maximum. Call (888) 871-0990 for further information or to ask any questions.
What is the Founder Sport Group Lifetime Performance Guarantee™?
The Founder Sport Group Lifetime Performance Guarantee™ is our commitment to standing behind the quality and performance of our apparel. If you aren't completely satisfied with the quality or performance of your Badger or Alleson item, return it to us for replacement.
What is covered by the Lifetime Performance Guarantee™?
If you aren't completely satisfied with the quality or performance of your Badger Sportswear item as it existed at the time you bought it, or resulting from every day use, it's covered. However common sense does apply. If the product is lost or stolen, chewed up by the dog, or if our clothing has stayed the same size (but you haven't), that would not be covered. Our Guarantee fully covers the quality and performance of the garment itself with normal wear and tear. It does not apply to any modifications made to the garment (for example, screen printing, decorations, embroidery and the like), by anyone other than Badger, as this is out of our control.
How do I get a replacement product under the Lifetime Performance Guarantee™?
Simply call Founder Sport Group at (888)-871-0990 from 8AM-6PM EST. We will help identify the size, style and color of the garment and will fill out the return form for you. We may request a photo snapshot to help our improvement efforts and identify the problem. You only cover shipping to us; we will pay to ship the replacement to you. If a particular style is no longer available, we will find a comparable garment.
What is the Founder Sport Shipping program?
Founder Sport now offers FREE freight on orders $200 or more for Stock, Chromagear 5-day and Chromagear Custom Sublimation order types. Stock orders over $200 before printing, taxes and/or fees ship free to arrive in three business days or less (free ground for Alaska, Hawaii, and Puerto Rico). For ship and backorders, the initial shipment will ship free, and backorders will be combined for 1 additional free shipment.
Chromagear 5-Day and Chromagear Custom Sublimation orders $200 or more ship free ground.
For the purpose of shipping, Stock, Chromagear 5-Day and Chromagear Custom Sublimation are three separate order types.
Expedited, per box rates are available for order types above $200 and above; and flat rates are available for order types below $200. Please see your Founder Sport Group Rep for more information.
What is a confirmed order?
Orders with an approved payment method and available inventory are confirmed. You should receive an email once we confirm your order.